Refund Policy
When you can get your money back, how cancelling works and how to ask for a refund.
01Overview
BoostWP sells access to digital downloads, which are delivered instantly. This page explains when a refund is possible.
02Refund window
You can ask for a full refund within 7 days of your first payment for Monthly, Annual or Lifetime, as long as you have downloaded no more than 3 files in that time.
A single plugin purchase can be refunded within 7 days of payment if you have not downloaded the file yet. Once the file has been downloaded, we refund it only in the cases listed under "When we always refund".
03Renewals
Renewal payments for Monthly and Annual are not refunded, so please cancel before the renewal date if you no longer need the membership. We send a reminder email before each Annual renewal.
04Cancelling
Cancel any time from your account in one click. Cancelling stops future renewals; your access continues until the end of the period you paid for. Files you downloaded remain yours.
05When we always refund
If you were charged twice, charged after cancelling, or a file you paid for could not be downloaded and we could not fix it, we refund you in full regardless of the window.
06How to ask
Open a ticket on the Help page with your account email and the reason. Approved refunds go back to the original payment method within 5 to 10 business days.